résumé

Basics

Name Theo Moon (he/they)
Title Full-Stack Software Engineer & Technical Writer
Email theo.y.s.moon (at) gmail (dot) com
Website https://theomoondev.github.io/
Summary Passionate technologist with 5+ years of experience working in distributed systems and cloud computing, and 10+ years of experience in technical writing and developmental editing. Always learning and growing, I thrive in projects that blend diverse disciplines to solve real-world problems, particularly those at the intersection of art, storytelling, technology, data equity, AI governance, and economic justice.

Work

  • 2024.10 - Present
    Creative Technologist & Owner
    Neverdark Development LLC, Seattle, WA (Hybrid)
    Illuminating new horizons for independent creatives at the crossroads of art and technology, Neverdark Development is a software consultancy and creative studio specializing in bespoke web and mobile applications. We partner with artists, writers, musicians, cultural archivists, and grassroots organizations to bring their technological visions to life.
  • 2021.11 - 2024.02
    Senior Software Engineer
    Outreach, Seattle, WA (Hybrid)
    Outreach is an enterprise Sales Engagement Platform that processes millions of multichannel communications (email, phone, social, SMS) for over 6,000 global customers through AI-powered workflow orchestration. Features include conversation intelligence, CRM integration, role-based governance, & sequence automation.
  • 2021.02 - 2021.10
    Software Engineer
    Outreach, Seattle, WA (Remote)
  • 2020.02 - 2021.01
    Software Engineer Intern
    Outreach, Seattle, WA (Remote)
  • 2016.04 - 2020.02
    Technical Editor/Proofreader
    Scribendi Inc., Chatham, ON, Canada (Remote)
    Founded in 1997, Scribendi is a pioneering internet-based language company that offers document revision services to clients in all sectors, including business, academia, and publishing. In 2018, Scribendi launched Scribendi.ai, an artificial intelligence and machine learning arm that is creating tools to improve customer experiences and enhance human editors' skills.

Education

  • 2020.02 - 2021.01
    Certificate in Full-Stack Web Development
    Ada Developers Academy, Seattle, WA
    Ada Developers Academy is a year-long, immersive software development training program for individuals from underrepresented backgrounds.
  • 2016.08 - 2017.07
    Huayu Enrichment Scholarship
    National Taiwan University, Chinese Language Division, Taipei, Taiwan
    Chinese Language & Literature
  • 2007.09 - 2011.12
    Bachelor of Arts
    University of Oregon, Eugene, OR
    Chinese Language & Literature

Skills

Programming Languages
Golang
Ruby
JavaScript
Typescript
Backend Technologies
Rails
REST
PostgreSQL
Frontend Technologies
Playwright
React
HTML
CSS
Mobile Technologies
Flutter SDK
Android
Security & Access Management
JWT
OAuth 2.0
RBAC
Cloud Platforms
AWS
Firebase
DevOps
Docker
Kubernetes
Terraform
Workflow Orchestration
Temporal.io
Monitoring & Observability
Datadog
Feature & Secrets Management
LaunchDarkly
Vault
Version Control & Project Management
Git
GitHub
Jira
Trello
Confluence
Operating Systems
Linux (Debian)
macOS
Windows
UX Design
Information Architecture
Wireframing & Prototyping
User Research
Language & Editing
Developmental Editing, Technical Documentation
CHN-ENG Translation
ESL Support

Languages

English
Native proficiency
Chinese (Mandarin)
Professional working proficiency
Korean
Limited working proficiency